Who we are
Website: www.mtallow.com
At Surya Enterprises Ltd., we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.mtallow.com, particularly in relation to the products and content we provide about tallow oil and related products.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Shipping and billing addresses
- Phone number
- Payment information (processed through secure third-party gateways)
b. Non-Personal Information
- Browser type
- IP address
- Pages visited
- Time spent on site
- Referring URLs
This data helps us understand visitor behavior and improve our website and services.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process and fulfill orders
- To send you updates about your purchase or inquiry
- To respond to your questions or customer service requests
- To improve our website and offerings
- To send promotional emails (only with your consent)
- To comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with trusted third parties who assist in operating our website, conducting our business, or serving our users, such as:
- Payment processors
- Shipping providers
- Web analytics services
These parties are required to keep your information confidential.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies allow us to:
- Remember your preferences
- Analyze traffic patterns
- Track affiliate referrals
- Offer targeted advertisements
You can disable cookies through your browser settings, but some features of our site may not function properly without them.
5. Data Security
We use industry-standard security measures to protect your personal information. However, no electronic transmission over the internet or method of storage is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent to data processing
- Lodge a complaint with a data protection authority
To exercise any of these rights, contact us at support@mtallow.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top. Your continued use of the website signifies your acceptance of any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Surya Enterprises Ltd
Email: support@mtallow.com
Phone: +91 991 969 2366
Address: B Block Panki kanpur-208020